Our letter to the FDIC addresses our concerns with the new high-cost installment loans offered by Republic Bank of Kentucky in partnership with Elevate Credit. The letter also addresses Republic’s Refund Advance product, new tax-related refund loan.
The subprime crisis revealed why the goal of realizing a fair and just financial system must go beyond merely providing access to loans and services. Consumers only benefit when they can trust that the financial products they use will be safe and reliable. We seek to enhance consumer protections in all of our work.
This report on mortgage servicing reviewed complaints made by North Carolina consumers.
- Comment: Request for Information Regarding Credit Card Markets (CFPB 2015-0007) (2015)
- Comment: Notice of Proposed Policy Statement on the Disclosure of Consumer Complaint Narrative Data (CFPB-2014-0016) (2014)
- Comment: National Survey of Unbanked and Underbanked Households (FDIC OMB 3064-0167) (2015)
- Comment: Request for Information Regarding the Use of Mobile Financial Services (CFPB 2014-0002) (2014)